1. Free sample cutting service:For free sample cutting/testing, please send us your CAD file (.plt or .ai), we will do cutting in our factory and make video to show you the cutting process and result, or send samples to you for checking the cutting quality.
2. Progressing Solution Design:According to customer's product processing requirement, we can design the unique solution that supports higher manufacturing efficiency and better processing quality for customer.
3. Customized machine design:According to customer's application, we may revise our machine according to customer's convenience and high production efficiency.

1. Training video and user's manual in English for installing, operation, maintenance and trouble-shooting, and support technical guide by remote,such as TeamViewer, E-mail, Wechat, Whatsapp, Skype, mobile, etc. when you meet some problem of installation, operation or adjusting.
2. You can come to our factory for training. Have a professional guidance that direct & effective face-to-face training. Here have assembled equipment, all sorts of tools and testing facility. Training time: 3~5 days (Recommended).
3. Our engineer will do a door-to-door instruction training service at your local site. We need your help to deal with the visa formality, prepaid traveling expenses and accommodation to us during the business trip and service period before their dispatch. It's better to arrange a translator (if no English-speaking) for our engineers during the training period.

1. 3 years for the whole machine, laser device 18 months, chiller 12 months; len, mirror, nozzle (consume parts) without warranty.
2. Long life-time maintenance, after-sale department will offer 12/7 English online support.
3. Except the damage artificially, we are responsible for offering the fittings free of charge during warranty.
4. After the warranty period expired, need to pay the actual maintenance cost if replace parts.